Frequently Asked Questions

Everything you need to know about our organic cotton essentials.

What makes your cotton different from conventional cotton?

We use 100% organic, GOTS-certified cotton, which is grown without synthetic pesticides or fertilizers. This ensures a softer feel and a safer environment for your baby's sensitive skin.

How should I care for my Burt's Bees Baby garments?

To maintain the integrity of our organic fibers, we recommend machine washing in cold water with a mild, bleach-free detergent and tumble drying on low heat.

What is your return policy?

We offer a 30-day return window for unwashed and unworn items in their original packaging. Please note that items marked as final sale are not eligible for return.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental US. We also offer expedited shipping options at checkout for faster delivery.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select international territories. Shipping rates and delivery times vary depending on the destination country.

Are your dyes safe for babies?

Yes, we use low-impact, non-toxic dyes that are safe for your baby and better for the planet. Our products are rigorously tested to ensure they meet the highest safety standards.